You may return items within 14 days of delivery for a full refund, we do not refund shipping charges. Return shipping costs will only be paid by us if the return is a result of our error (you received an incorrect item).
To receive a refund, items must be unworn, in new condition, in the original packaging and postmarked by the United States Postal Service (USPS) within 14 days of the delivery date. Damaged or soiled items and items returned without original packaging will not be accepted and will be sent back to you. Please also include the original invoice slip when returning any items.
After we have received your returned items and checked that all of the qualifying criteria have been met, you will receive a confirmation email. Keep all tracking numbers and shipping receipts until this time.
You should expect to receive your refund (issued back to the original credit card used during purchase) within four weeks of giving your package to the USPS, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
Our products are processed and shipped by us within 48 hours of your order being placed, Monday through Thursday from San Diego, California. If you placed your order on Friday or over the weekend, it will be shipped the following Monday.
Currently, we only accept orders from within the United States and Canada. All orders will be shipped via United States Postal Service (USPS) Priority Mail and usually take 2-3 business days to receive once shipped, if you need your order sooner please contact us. We charge a flat shipping fee of $5 for all orders shipped within the United States, and a flat shipping fee of $8 for all orders shipped to Canada.
Once your order is placed, you will receive a confirmation email. After your order has shipped, you will receive a second email with your tracking number. This email will allow you to track your package during its transit to you, so hold onto it until you receive your package.